Exchmarket Review
Sportsbook Growing into CasinoWe reviewed EXCHMarket, a leading sportsbook expanding into a full online casino. Explore games, payments, features, and support.
Live casino
24/7 withdrawals
Phone support
Local language
Summary
Details
Casino features
Language Support
Game offerings
Game types
Blackjack 
Baccarat 
Roulette 
Live Casino
Slots
Poker
Game Shows Payment
Payment options
Bank Transfer 
Google Pay 
VISA Deposit
Withdrawal
Customer Service
Telephone
Live chat
EXCHmarket is a fantastic bookmaker serving over 1 million players in India. It offers options such as instant cash-out, instant UPI deposits, IMPS, bank transfers, withdrawals, and 24/7 multilingual customer support. And EXCHmarket has also developed a wide range of casino game options. This brand has been thoroughly reviewed by our in-house experts using our six-pillar casino review method. Let’s take a look at how it stands for each test.
License and Safety at Exchmarket Casino
EXCHmarket is a fully licensed and regulated casino, holding a license from the government of Curacao. It adheres to industry standards and has strict policies in place to ensure safety, as well as to promote responsible gaming practices. The casino is operated by Targus Media Americas, which is registered in Curacao, and complies with local gambling laws to protect players.
| Operator’s Name | Blue Sapphire N. V. |
| Registration Number | 149875 |
| Licensing Authority | Curacao Gaming Authority |
| License Number | OGL/2024/277/0308 |
| Responsible Gaming Tools | Yes, support is available. |
Safer Gaming at EXCHmarket
Although there are no inbuilt tools like deposit limit or freezing your account for a fixted timeperiod, players can find a dedicated page for responsible gambling. Here details are available regarding how to recognise if you have developed a gambling addiction and how you can maintain control, as well as a self-assessment process.
| Safer Gaming: Always Remember |
|---|
| Accepting a loss and stopping is an important part of gambling responsibly. |
| Never borrow money from friends or family to gamble at on an online casino. |
| In case of severe addiction, make sure to contact an organisation that can help you with gambling addiction. |
| Never place bets when you are intoxicated, aggressive, or feeling depressed. |
| Always keep track and monitor how much you have deposited and how much you have lost, so you know when to stop. |
Our Rating of EXCHMarket’s Licensing, Trust and Safety
This section was clear and transparent throughout. Let’s take a closer look at the scoring.
| What we checked | Score | Why this score? |
|---|---|---|
| Brand Identity | 3/5 | EXCHmarket has only been in India for two years, so there is still time to build a good relationship with players and develop a trust factor. |
| Security & Data Privacy | 3/5 | From a safety and security perspective, the website follows all guidelines. While not much information is available, it appears safe and secure for players regarding data privacy and other matters. |
| License Validity | 4/5 | EXCHmarket Casino has a valid license provided by the Curacao Gaming Authority. |
| Responsible Gaming Tools | 6/10 | EXCHmarket has a dedicated page for responsible gaming. All the information is provided there, but apart from that, the website lacks any built-in tools. |
| Safe and Sound |
|---|
| We rated it 16 out of 25 points because the brand is relatively new and lacks a track record regarding security and data privacy. However, the license is completely valid, which is a significant positive aspect. Additionally, there is a responsible gaming page available, but we’d like to see built-in tools to effectively support players. |
Welcome Bonus and Promotions at EXCHmarket
The welcome bonus is one thing we really liked about this EXCHmarket. They offer a 5% registration bonus (up to ₹20,000) for new players. Additionally, you receive a 2% real money bonus on every deposit.
Please note that this is a ‘real money’ bonus with no wagering requirements. The funds are added directly to your real-money account so you can play immediately. While you cannot withdraw the bonus amount itself, you can withdraw all the winnings you generate from it.
| Welcome Bonus | 5% |
| Maximum Bonus | ₹20,000 |
| Wagering Requirements | No wagering, this is a real money bonus. |
| Minimum Deposit | ₹500 |
Other Promotions at EXCHmarket
The 2% deposit bonus is an ongoing promotion that also comes with no wagering requirements; it is added to your real money account instantly.
They also offer many other ongoing promotions via their Telegram page, along with event-based offers. These include special seasonal promotions during the World Cup or casino-related deals where you can earn free spins.
Our Rating EXCHmarket’s Bonus and Promotions
As compared to other casino brands, we didn’t find a variety of promotions here, but the ones that are available come without any wagering requirements and are simple to follow. This is a big positive. However, the absence of ongoing promotions such as free spins or extra bets is a minor drawback.
| What we checked | Score | Why this score? |
|---|---|---|
| Bonus Terms and Conditions | 4/5 | There are no strict terms and conditions, as long as you follow basic rules, all seems good. |
| Wagering Requirements | 4/5 | Big positive. The bonus at EXCHmarket comes with no wagering requirement; the bonus amount is added to real money. |
| Ongoing Promotions | 2/5 | Not much was found here but a consistent 2% deposit bonus with no wagering is good for sports bettors. |
| Simple Bonus with No Tough Conditions |
|---|
| We awarded 10 out of 15 points, as the bonus requirements are reasonable and there is no wagering requirement. The terms and conditions are feasible and easy to follow. However, the casino lacks ongoing promotions, which is why it received the score mentioned. |
Sign Up and Payment Options at EXCHmarket
This is the easiest sign-up and registration process you can find at an online casino. It is quite simple: all you have to do is choose a username, provide your mobile number, and set a password. That’s it. You can also log in anytime using your mobile number and an OTP.
Unlike other online casinos, you do not need to provide your email address, birth date, or any of that personal information. When it comes to deposit options, there are plenty to choose from. They primarily use bank transfers and UPI, which are the most popular options for Indian players. There are also cryptocurrency options, providing diversity and usability for players who prefer to play using crypto.
Payment Options at EXCHmarket
| Payment Method | Minimum Deposit | Maximum Deposit | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| UPI | ₹500 | ₹50,000 | Instant | |
| Phone Pe | ₹500 | ₹50,000 | Instant | |
| Google Pay | ₹500 | ₹50,000 | Instant | |
| Bank IMPS | ₹500 | ₹50,000 | Instant | Within 2 Hours |
| Bank NEFT | ₹500 | ₹50,000 | Instant | Within 2 Hours |
| Crypto | ₹500 | ₹50,000 | Instant | Within 2 Hours |
How to Withdraw from EXCHmarket?
To withdraw your earnings from the EXCHmarket, you just go to the withdrawal options on your dashboard, where you will be required to enter the bank details, including the bank account number, IFSC code, bank name, and account holder’s name. Then enter the amount you want to withdraw and verify the account using an OTP sent to the number used to open the account.
That’s it. The money will be withdrawn, and they offer instant withdrawals, meaning it will be in your account within two hours, as it takes that long for NEFT transfer.
KYC Related Information
We understand that the KYC (Know Your Customer) process can be troubling for some players, especially newcomers. Many may feel uneasy about providing personal information and ID verification to a casino. The good news for these players is that EXCHMmarket does not require any KYC information for withdrawal approvals or full account verification. You can sign up, play, and withdraw your winnings without any hassle.
Our Rating of NikiLuck Casino’s Sign-Up and Payment Options
While reviewing EXCHmarket, we found the sign-up process and payment options quite terrific, particularly localised for Indian players, and let’s see how it scores on each, you know, setup.
| What we checked | Score | Why this Score? |
|---|---|---|
| Sign-up Process | 4/5 | Less than 3 mins to sign up, quite easy with not much information needed, only number, username and password. |
| Deposit and Withdrawal | 4/5 | Again, all seems good here with localised deposit and options, and that too is done quite quickly. |
| Payment Options | 4/5 | UPI, Bank Transfer and Crypto are available with ₹500 being minimum deposit. |
| Account Rules and Player Rights | 4/5 | Info related to Account Rules and Player Rights is clearly given on the website. One account from one number, and it should be from India. |
| Quick Registration and Instant Withdrawal |
|---|
| We awarded 15 out of 20 points because the sign-up process was extremely easy and could be completed instantly. The casino offers multiple deposit and withdrawal options, and withdrawals were processed within two hours during our testing. Clear information about player rights and fair gaming rules is provided, and none of the terms appeared unreasonable. |
Game Selection and Player Experience at EXCHmarket Casino
EXCHmarket has recently enhanced its casino offerings by adding over 2,000 games. They have focused on providing a wide variety of options, particularly those popular in India. You’ll find Indian card games, live casino games, and numerous slot games available. To access these, go to the main section and click on the casino options, where you can explore various categories.
There’s also a section for popular casino games featuring titles like Dream Catcher, Stock Market, Aviator, Plinko, and Crazy Time. The website is user-friendly and runs smoothly, with a dedicated app also available for convenience. Overall, it offers a great experience for users, along with a comprehensive range of games tailored for Indian players.
Live Casino Games
- Hindi Speed Baccarat
- Amar Akbar Anthony
- 10 Ka Dum
- Bet on Teen Patti
- Live Dragon Tiger
Slot Games
- Robin Hood’s Wild Forest
- Reign of Dragons
- Rise of Horus
- 777 Strike
- Temple of Dead
Crash Games
- Aviator
- HiLo
- Plinko
- Keno
- Mines
In addition to a wide range of games, EXCHmarket offers a dedicated sportsbook betting exchange with early cash-out options and access to over 400 live events. You can also find local games such as the lottery, colour prediction, and virtual sports, along with shooting games and multiplayer games. Overall, they provide a comprehensive selection that meets every player’s needs, making it a great one-stop destination for igamers.
User Experience
The site’s design isn’t the best when compared to other established online casinos, i.e, it lacks quality design and outlook. However, it’s user-friendly and easily accessible. The URL is consistently available, which can sometimes be a challenge with other casinos in India, and navigation is straightforward. Everything is presented clearly, and there aren’t many options, making it easy to filter through. They also offer a downloadable app, which enhances the overall experience.
Our Rating of EXCHMarket Casino’s Game Selection and User Experience
The game selection is not extraordinary, but it is particularly localised for Indian players; the user experience is fine, but the outlook can be improved. Let’s take a look at the scores.
| What we checked | Score | Why this score? |
|---|---|---|
| Game Selection | 6/10 | Over 2,000 games available here. We especially like the availability of local titles for Indian players like Teen Patti and Andar Bahar. |
| User Experience | 3/5 | The site doesn’t look its best. The app is available. Positively, didn’t face any issues while accessing the site or while playing the demo version of the games. |
| Fine Selection of Games |
|---|
| We rated it 9 out of 15 points due to its game selection, which is not the best, featuring only a little over 2,000 games. On the positive side, the platform is localised. As for user experience, while the site doesn’t have the cleanest design, it runs smoothly, and the app functions well, making everything feel accessible. However, the overall appearance could be improved. |
Customer Support at EXCHmarket
The best aspect of EXCHmarket is its outstanding customer support. Available through their website, live chat, email, WhatsApp, and phone calls, they effectively build strong relationships with players whenever you need them.
Their 24/7 support is offered in both Hindi and English, making it accessible for everyone. If users encounter difficulties signing up, the WhatsApp team is ready to help. Overall, the dedication to customer support truly enhances the player experience.
| Support Methods | Contact Details | Average Response Time |
|---|---|---|
| Live Chat | 24×7 available on site | 2 mins |
| +447476968519 | 10 Mins | |
| Email Support | [email protected] | 24 Hours |
| Phone Support | 0008000404822 | Instant |
Our Rating of EXCHmarket Casino’s Customer Support
For us, it was one of the best customer support services we have seen when it comes to online casinos in India. Let’s take a look at the scores.
| What we checked | Score | Why this score |
|---|---|---|
| Availability and Response Time | 8/10 | Response times for live chat support are good. However, on WhatsApp, it took longer than expected. They mentioned that responses usually take 2 to 3 minutes. |
| Language Support | 4/5 | Customer support is available in both Hindi and English, assisting in a manner that feels natural and relatable to Indian users. This service from EXCHmarket is commendable. |
| Localised Support 24*7 |
|---|
| We rated EXCHmarket 12 out of 15 because it addresses many aspects of customer support effectively. Phone support is available, and you can create your ID through WhatsApp, where most issues can also be resolved. Additionally, live chat support is offered in both Hindi and English. The responses are quick, natural, and knowledgeable. For these reasons, EXCHmarket provides the best customer support among online casinos, and it truly deserves this recognition. |
Popularity and User Testimonials
We did come across some negative reviews about the EXCHmarket on ScamAdvisor and Trustpilot. Several players reported issues related to delayed withdrawals and some mentioned they couldn’t withdraw at all. It’s unclear what exactly is going on, but overall, the platform seems acceptable. However, given the experiences shared by some players, it’s clear that improvements are needed.
| What we checked | Score | Why this score? |
|---|---|---|
| Popularity & User Testimonials | 4/10 | They have been in the Indian market for over four years, and the responses we’ve received have been mixed. While some feedback is positive, there are also significant complaints that need to be addressed. A substantial improvement is required in this area. |
| Some Negative Responses |
|---|
| We rated it 5 out of 10 due to some negative feedback about the EXCHmarket on review sites like Trustpilot. While there are also positive reviews, we’ve noticed several issues players are facing, particularly with withdrawals being rejected. To improve player satisfaction and receive a more positive response, these issues need to be addressed. |
Frequently asked questions
Author
Stan is deeply interested in the iGaming and casino world, particularly its content, marketing, and player engagement aspects. By combining technology, data, and instinctive acumen, he strives to create next-generation strategies and nurture emerging talent in the field. Beyond work, Stan is an avid autodidact who enjoys reading widely to expand perspectives and spark new ideas.