How We Rate Casinos

At IndiaCasinos, we make sure that every casino we partner with and promote on our website is thoroughly verified. We test their services, fairness, and reliability in every possible way and bring them to you with the best offers. To ensure this, we have a dedicated team of experts.

Apart from this, we evaluate every casino based on certain criteria and then rank them. We do all this work independently by signing up at the casino, playing games ourselves, and experiencing it as real players. The same experience is what we share with you.

Rating Process in 6 Pillars

1. Licensing and Safety (25 Points)
2. Testing Bonus and Promotions (15 Points)
3. Sign-up and Payment Methods (20 Points)
4. Going Through Game Selections (15 Points)
5. Customer Support (15 Points)
6. Player Testimonials (10 Points)

Licensing and Safety (25 Points)

License and Safety is the first factor we look at because it reflects a casino’s brand identity and trustworthiness. We make sure the casino operates legally, holds a valid license, and provides a secure environment for players while signing up, making deposits or withdrawals, and playing games. This is our starting point in deciding whether a casino deserves to be rated or not.

Brand Identity (5 Points)

1 Point – New & Unproven

• Brand is new (under 1 year) with minimal presence in India.
• No industry awards or recognition yet.
• Limited or no player engagement or online reputation.
• Track record is unclear, with little transparency about ownership or background.

2 Points – Developing Reputation

• Operating for 1–2 years with growing awareness among players.
• Starting to gain feedback or mentions on review forums or social media.
• Shows some brand consistency in design, communication, and support.
• No major negative reports, but still lacks established credibility.

3 Points – Recognised & Improving

• 2–4 years in operation with a visible presence in the Indian iGaming space.
• Positive feedback from returning players and community groups.
• Demonstrates commitment to brand reliability — timely payouts, transparent updates.
• May have received nominations or mentions in minor industry listings.

4 Points – Established & Trusted

• 4–6 years old with strong recognition among Indian and global players.
• Clean operational history — no major payment or security complaints.
• Often covered or recommended by trusted casino review sites.
• Maintains an active social or community presence to engage with players.
• May have received one or more industry recognitions or quality badges.

5 Points – Highly Reputable & Industry-Recognised

• Operating for 6+ years with a proven, consistent record of fair and reliable service.
• Regularly recognised in iGaming awards or industry reports.
• Known for transparent operations, responsible promotions, and ethical conduct.
• High player engagement and repeat trust — excellent credibility score.
• Viewed as a benchmark brand that sets standards for reliability in the market.

Security & Data Privacy (5 Points)

Player safety is our top priority. Before recommending any casino, we thoroughly check its website and mobile app security, encryption quality, and privacy practices. We also verify whether the platform complies with international data protection standards and ensures safe account access for Indian users.

1 Point – Unsafe or Outdated

• The site uses HTTP or outdated SSL encryption.
• Security certificate expired or missing.
• Casino app triggers warnings during installation.
• No visible data protection or privacy policy.
• History of major security breaches or leaked player data.

2 Points – Basic Protection

• HTTPS enabled but with older or weaker encryption.

• No Two-Factor Authentication (2FA) option.
• Limited information about data handling or privacy policy.
• Possible record of minor security issues in the past.
• Weak password policy or limited fraud prevention measures.

3 Points – Moderate Security

• Uses SSL encryption (128-bit or higher).
• Clear but basic privacy policy available on the site.
• No recent data breaches, though older incidents may exist.
• Adequate password rules and basic firewall protection.
• 2FA or verification steps available but optional.

4 Points – Strong & Transparent

• Fully secure HTTPS website with 128-bit or 256-bit SSL encryption.
• Two-Factor Authentication (2FA) available for login and withdrawals.
• Clear, user-friendly data privacy policy outlining third-party data handling.
• Firewall and DDoS protection active.
• GDPR compliance evident with regular policy updates.

5 Points – Industry-Standard Security

• 256-bit SSL encryption or higher across all platforms.
• Mandatory 2FA for sensitive transactions and account access.
• Fully transparent about data storage, usage, and sharing practices.
• Strong firewall and advanced DDoS prevention measures.
• Fully GDPR compliant, with no reported data breaches.
• Regularly audited or certified for cybersecurity standards.

Valid License (5 Points)

A valid license is the foundation of a safe and legal casino. Since India doesn’t have a national licensing body for online gambling, we verify international licenses issued by reputable authorities such as Curaçao eGaming, Malta Gaming Authority (MGA), Gibraltar, and the UK Gambling Commission (UKGC).

We carefully check the license details, issuing company, and compliance with the laws of the respective jurisdictions before assigning a rating.

1 Point – Unlicensed or Unverified

• No visible license information or verification badge on the website.
• Claims of licensing without a valid license number or source.
• Operates under an unknown or non-recognised regulatory body.
• No mention of compliance with offshore gaming laws.

2 Points – Low-Level License or Missing Details

• Displays a license from a lesser-known or low-credibility authority.
• License number present but cannot be verified through official channels.
• Missing key information about company ownership or regulation.
• Unclear about compliance with offshore gaming ordinances.

3 Points – Recognised License, Limited Transparency

• Licensed by a mid-tier international body such as Curaçao eGaming.
• License verification number available but not clickable or verifiable online.
• Some compliance details shared, but limited clarity on operational conduct.
• No major red flags, but transparency could be better.

4 Points – Fully Licensed & Transparent

• Licensed by a reputable international regulator such as the Malta Gaming Authority or the Gibraltar Gambling Commission.
• License number clearly displayed and verifiable through the regulator’s website.
• Transparent about company details, address, and legal ownership.
• Operates according to the National Ordinance for offshore gaming from its respective jurisdiction.

5 Points – Highly Trusted & Fully Verified

• Holds a top-tier, fully verifiable license from authorities like UKGC, MGA, or Gibraltar.
• All license details — including number, operator name, and verification link — are clearly disclosed.
• Demonstrates strict compliance with offshore gaming regulations.
• No record of license suspension, warning, or violation.
• Recognised by industry watchdogs for maintaining the highest operational integrity.

Responsible Gaming – 10 Points

Responsible gaming is crucial for player safety. We check if casinos provide clear tools and guidance so players can enjoy games responsibly.

1. Self-Exclusion & Deposit Limits (2 Points)

• Players should be able to set deposit or loss limits and exclude themselves if needed.

2. Reality Checks (2 Points)

• Casinos should offer reminders about time and money spent to help players stay in control.

3. Clear Policies & Implementation (2 Points)

• Responsible gaming rules should be easy to find and strongly enforced.

4. Support & Awareness Links (2 Points)

• Presence of links like 18+, Play Responsibly, and BeGambleAware shows a commitment to safe play.

5. Loss Tracking & Guidance (2 Points)

• Casinos should provide tools to monitor losses and guide players to manage their gaming responsibly.

Bonus Terms and Promotions (15 Points)

We understand how important welcome bonuses and other promotions are, but clarity of terms and conditions is even more crucial. Are they fair? Is anything hidden? The system should be player-friendly with minimal grey areas. We also check wagering requirements and whether other promotions are easily achievable.

Terms and Conditions (5 Points)

1 Point: Terms and conditions are misleading, unfair, or unclear.

2–3 Points: Some clarity exists, but terms are unrealistic; game or winning restrictions apply.

4 Points: Terms are generally fair, but still ambiguous or generic; offers are limited in scope.

5 Points: Terms are clear, transparent, and player-friendly; all details are well-organised, values are decent, game eligibility is high, and benefits may increase or follow a regular pattern.

Wagering Requirements (5 Points)

Wagering requirements play a key role because overly complex conditions can frustrate players. If requirements are too high, bonuses may be practically unusable, preventing players from converting them into withdrawable money.

0–1 Points: Wagering requirements above 60× for both bonus and free spins.

2–3 Points: Wagering requirements between 41× and 50×.

4 Points: Wagering requirements between 25× and 40×, with no rigid limits on total winnings from the bonus.

5 Points: Wagering requirements below 25×; the lower, the better for the player.

Ongoing Promotions (5 Points)

Ongoing promotions show how much a casino values regular players beyond the welcome bonus. We check if offers are active, valuable, and well-structured. This includes cashback, multi-tier VIP programs, free spins, tournaments, no-deposit bonuses, and special occasions like birthdays or social media offers.

0 Points: No ongoing promotions at all.

1–2 Points: Very few promotions, offering little value to players.

3 Points: Some promotions available, but limited in scope or frequency.

4 Points: Good range of promotions like weekly free spins, cashback, or tournaments; somewhat structured.

5 Points: Active, valuable, and well-structured offers including VIP tiers, loss cashback, jackpots, no-deposit bonuses, daily/weekly offers, birthday and social media promotions.

Sign-up and Payment Options (20 Points)

A smooth and convenient experience from registration to deposits and withdrawals is a key aspect of casino rating. We look for player-friendly systems that make signing up and managing funds simple and secure.

Sign-up (5 Points)

Easy signup keeps things simple with minimal information required. All details about the registration process should be given upfront, and assistance should be available if needed. Features like signing up via phone or email, two-step verification with OTP, and secure password creation enhance player confidence.

0–1 Points: Complicated signup, too much information required, no guidance.

2–3 Points: Signup manageable but some steps unclear or cumbersome.

4 Points: Signup process is simple, mostly clear, minor extra steps.

5 Points: Very easy, transparent signup with minimal steps, OTP/secure password, and assistance available.

Deposit and Withdrawal Amounts (5 Points)

Minimum deposit and withdrawal amounts directly impact player convenience. High minimums or extra fees can be discouraging, while low, common limits make the experience smooth and player-friendly.

0–1 Points: Very high minimums (e.g., ₹2000 deposit / ₹3000 withdrawal) with additional fees.

2 Points: High minimums (e.g., ₹1000 deposit / ₹1200 withdrawal), manageable but still inconvenient.

3–4 Points: Moderate minimums (e.g., ₹500 deposit / ₹500 withdrawal), common, convenient, and quick.

5 Points: Very low minimums (e.g., ₹300 deposit / ₹300 withdrawal), highly convenient for players.

Payment Options (5 Points)

Availability and variety of payment options are crucial for player convenience. A good casino ensures deposits and withdrawals are smooth, fast, and accessible.

0–1 Points: Very limited options, e.g., only eWallets or international transfers like PayPal/Stripe, making transactions difficult.

2–3 Points: Some options available, but not comprehensive; minor inconvenience for deposits or withdrawals.

4 Points: Good range of options, including cards, eWallets, and bank transfers; generally smooth.

5 Points: Excellent variety: UPI and IMPS for deposits, bank transfers or eWallets for withdrawals, and even crypto acceptance; fast, accessible, and player-friendly.

Account Rules and Player Rights (5 Points)

It is important for players to know all account rules upfront, especially regarding deposits, withdrawals, and potential fees. Transparency prevents confusion and ensures a smooth gaming experience.

0–1 Points: Hidden rules, unnecessary delays, or unclear fees that negatively impact players.

2–3 Points: Mostly fair rules, minor delays or unavoidable fees; some inconvenience.

4 Points: Fair rules, deposits processed within ~20 minutes, withdrawals within 24 hours; minor acceptable delays.

5 Points: Fully transparent rules; instant deposits and withdrawals within minutes; minimal or no fees; smooth, player-friendly process.

Game Selection and Player Experience (15 Points)

In this section, we evaluate whether the casino offers a quality game selection, easy navigation, and a smooth user interface that contribute to a better overall gaming experience.

Game Quality (10 Points)

0–2 Points: Fewer than 100 games and a weak sportsbook selection. We also check if the game providers are reputable and reliable.

2–4 Points: At least 500 games available, provided by well-known and trusted developers.

4–6 Points: At least 1000 games that are regularly updated, not outdated. Game themes and categories are organised and varied.

6–8 Points: Between 2000 and 3000 games, regularly updated with new releases, well-categorised, and easy to filter.

8–10 Points: Over 4000 games, including some in-house developed titles, covering all major categories. Access to games is smooth and navigation is effortless.

UX/UI Experience (5 Points)

User experience plays a major role in how comfortable and enjoyable the casino feels to players. It’s not only about having a good game selection but also about how easily players can access and navigate everything. The website design, layout, and theme should look modern, smooth, and intuitive, allowing players to move seamlessly from one section to another.

0–1 Points: Outdated website or app design; frequent issues with navigation and performance. Difficult to operate smoothly.

2–3 Points: Clean design but slightly outdated theme; app may be unavailable or unstable. Minor but recurring issues while operating continuously.

4 Points: Well-designed, modern website and app; smooth navigation, quick loading times, and minimal glitches.

5 Points: Excellent design and flawless performance. The website is fully optimised, easy to navigate and filter, and provides quick access to support and settings without any issues.

Customer Support

We understand how important good customer support is for Indian players. It helps users during signup, deposits, withdrawals, and general site navigation, ensuring a smooth and trustworthy experience. For this, we check how easy it is to reach support and whether it’s available across multiple platforms in different languages.

Availability & Response (10 Points)

Customer support should be easily accessible and quick to respond. We evaluate the number of contact options, the availability hours, and how efficiently the support team resolves issues.

0–2 Points: No real-time support. Only email contact or a delayed ticket system; slow response times.

3–5 Points: Limited availability. Live chat or email works, but not 24/7. Response time is inconsistent, and support isn’t available on all platforms.

6–8 Points: Good availability across key platforms (live chat, email, phone). Generally, quick responses within a few minutes.

9–10 Points: Excellent support on multiple platforms, including live chat, email, phone, and even social media. 24/7 availability with instant, helpful responses and clear guidance.

Language Support (5 Points)

Language accessibility is key to player comfort. Casinos that support regional languages create a more inclusive and helpful environment for Indian players.

0–1 Points: Only English support, no local language options.

2–3 Points: English support with limited Hindi or bilingual chat options.

4 Points: Support available in English and at least one major Indian language; agents respond clearly and helpfully.

5 Points: Fully multilingual support, including English, Hindi, and regional languages. Live agents available across chat and call platforms with culturally aware assistance.

Player Testimonials (10 Points)

Trust is built through genuine player experiences. We carefully consider feedback and reviews shared by real players to understand how reliable and player-friendly a casino truly is. These testimonials reflect the casino’s reputation, fairness, and overall credibility, making them an essential part of our rating process.

0–2 Points: Mostly negative or fake-looking reviews; several complaints about payments, support, or unfair practices.

3–5 Points: Mixed reviews; some players satisfied while others face issues with withdrawals or support response.

6–8 Points: Mostly positive feedback from verified players; minor complaints but generally good reputation.

9–10 Points: Highly positive and authentic player reviews across multiple platforms; consistent trust, smooth payouts, and excellent overall experience.

Meet the Team Behind the Reviews

At IndiaCasinos, we have a dedicated team of iGaming experts, content writers, designers, developers, and researchers who are passionate about accuracy and transparency. We ensure every piece of information we share is genuine, reliable, and up to the highest standards. Beyond sharing our expertise, we truly care about our players and their experience.

How does a casino get a good ranking?

At India Casino, we rate casinos based on several key factors. But one important question we always ask is: What makes an online casino truly stand out—for us and for the players?

There are many things we look into, but the top-quality, high-end casinos always have a few things in common. They offer excellent customer service, hold a valid license, maintain strong security measures, and provide a safe and fair environment for players. On top of that, they feature attractive and reasonable welcome bonuses and ongoing offers that make the overall experience rewarding and trustworthy.

At IndiaCasinos, we do not just look at the surface. Our rating process goes deep into every pillar that matters to players. For license and safety, we verify how long a casino has held its license and confirm details with the issuing authority. We test every security measure carefully. Bonus offers are checked for fairness and achievability. 

We review wagering requirements and the terms that decide whether winnings can actually be withdrawn. Game selection is reviewed for variety and quality. User experience testing includes both the website and the app to see if they are easy to navigate, fast, and smooth. Customer support is tested across all available channels to check response time and the quality of help provided. 

Finally, we study player testimonials and community feedback to confirm that the casino is genuine and trustworthy. Everything we publish is based on real data, expert review, and a strong commitment to transparency and player safety.

Does our affiliation influence rankings?

At IndiaCasinos, our mission is to provide honest, independent, and informative reviews that help players make the right decisions. While casinos may pay for enhanced visibility or specific placements on our website, these features never influence our editorial content or review process in any way. Every review is written from an experienced and unbiased point of view.

Our writers and research team personally explore the casinos, play the games, and verify every detail before publishing. Our affiliations are purely commercial and do not affect the integrity or independence of our editorial team.

Why can players trust IndiaCasinos rating system?

Our team has been in the casino rating business for a long time, and in the world of online gambling, we have built a strong reputation as an independent and trusted voice in the industry. Over the years, we have reviewed more than 300 casinos, sportsbooks, and poker sites. Our goal is to help players make informed decisions based on real data and insights from our experts. 

Every piece of content we create is honest, authentic, and carefully fact-checked by professionals with deep industry experience who understand how casinos operate from the inside. Whether you are a new player or an experienced one, you can always rely on India Casinos for genuine and unbiased reviews and guidance.

Responsible Gaming

This is an important topic for us. There are several tools available to help you practise responsible gambling, such as self-exclusion options, loss limits, and reminder settings. It is important to remember that casino games are meant to be enjoyed as a form of entertainment during leisure time, not as an easy or quick way to make money. Stay aware, and if you ever feel it is affecting your mental health or finances, seek help from a trusted organisation.

Author

Stan Sarvesh

Content writer

Stan is deeply interested in the iGaming and casino world, particularly its content, marketing, and player engagement aspects. By combining technology, data, and instinctive acumen, he strives to create next-generation strategies and nurture emerging talent in the field. Beyond work, Stan is an avid autodidact who enjoys reading widely to expand perspectives and spark new ideas.