This is a relatively new casino in the crypto niche, which means it hasn’t grown a mainstream following.
The terms are easy to find and written in clear language. Each topic has its own document or heading, which makes the content more manageable.
The desktop and mobile sites are well-designed and easy to navigate. The menus and game categories help you browse.
While support is available, you have to send a message through the contact form or messaging service and wait several hours for someone to get back to you.
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Win.City Review
Our casino experts have scoured the WinCity casino website to find out if it’s a worthy destination for Indian players to visit.
- We checked the licence and safety measures
- We reviewed the bonus offers
- We tested how easy it is to register
- We checked the cryptocurrencies available
- We reviewed the game selection
- We tested how easy it is to withdraw
- We assessed the customer support channels
WinCity Licensing, Safety and Trustworthiness
Whether a casino is new in town or has been an online resident for more than a decade, it still needs to provide a safe environment for Indian casino players.
WinCity – Licences
- Anjouan Gaming (Union of Comoros)
What makes WinCity safe?
During our checks, we spotted the following signs that this online casino is safe.
- It uses SSL encryption to protect your transactions.
- A privacy policy is in place to ensure personal information is handled appropriately.
- Games come from reputable software providers.
It’s easy to find all the legal documents in the website footer, which also includes clear bonus terms. As for the game rules, you can find them on the information panel after launching each game.
WinCity awards and recognitions
The casino didn’t list any awards or recognitions at the time of review.
| A casino with safe foundations |
|---|
| From our safety checks, we feel reassured that this particular casino city was built on firm foundations. We were also pleasantly surprised to see an Anjouan licence; this is a newer iGaming regulator that’s fast becoming a viable alternative to a Curacao licence. |
Welcome Offers and Promos – Claim Your Bonus from WinCity
There’s a mix of great casino bonuses that waiting for Indian players. Most of them are triggered by your deposit when you enter the corresponding bonus code. The casino uses euros to explain the bonus amounts, although they award them in your chosen currency. Let’s take a closer look.
WinCity new player bonus
New players can receive a welcome bonus package worth up to 3,000 USDT / €2,000 (or equivalent currency) + 200 free spins, split over four deposits:
- First Deposit – 100% match up to €500 with code wincity1
- Second Deposit – 25% match up to €500 and 50 free spins with code wincity2
- Third Deposit – 25% match up to €500 and 50 free spins with code wincity3
- Fourth Deposit – 50% match up to €500 and 100 free spins with code wincity4
For each deposit, a minimum deposit of €20 or currency equivalent is required. There is a 40x wagering requirement applied to the bonus funds and free spin. Note that free spins are specific titles, and there’s a big list of games you can’t use bonus funds on, so make sure you check the full bonus terms.
WinCity free spins offer
Every Sunday, Indian players can claim a reload bonus that consists of bonus money at free spins! It includes a 100% deposit match up to €300 and 50 free spins. These casino spins can be used on Gates of Olympus online slot from Pragmatic Play and must be wagered 40 times.
WinCity no deposit bonus
The casino wasn’t offering a no deposit bonus at the time of review.
WinCity cashback bonus
Tuesday is cashback bonus day for Indian players. Every week, the casino gives you between 10% and 15% back on your losses up to €5,000, depending on how much you wagered:
- If net losses are under €1,000 you’ll get 10% cashback.
- Losses of or over €1,000 get a 12% cashback.
- Losses equal to or greater than €10,000 get the full 15% cashback.
WinCity promotions and tournaments
The casino wasn’t listing any other promotions or tournaments at the time of review.
WinCity VIP program
VIP status at this casino gets you a personal assistant, exclusive offers, extra gifts and prioritised withdrawals. Unfortunately, the site doesn’t give specifics on VIP casino bonuses, as these are usually tailored to each player’s profile.
You can become an instant VIP by verifying your mobile number and making a single deposit of at least €1,500 or equivalent.
| Generous promotions, but lacking in variety |
|---|
| We like the welcome package, the regular reload and the cashback offer. However, we’d like to see some themed deals and tournaments to keep things interesting. |
How To Register for an Account at WinCity
Setting up an account at WinCity India casino couldn’t be easier. Simply click the ‘Registration’ button and fill out the required field to create your account in no time.
Documents and information required by WinCity
The casino completes KYC (Know Your Customer) checks, where you’ll need to upload the following documents.
- A copy of your government-issued photo ID
- A selfie holding your ID document
- A bank statement or utility bill with your address on as proof of address
| Fast yet diligent |
|---|
| The casino makes it easy to register while also following the correct procedures. |
WinCity Payment Methods
WinCity is a fully pledged crypto casino, which does not support traditional payment methods used by other operators. In fact, Indian players can only deposit using cryptocurrencies, so take a look at our table further below.
| Not ready for fiat just yet |
|---|
| While the casino notes on its Payments page that some fiat methods will be added, it was only suitable for crypto users during our review. |
Cryptocurrencies Available at WinCity
Although WinCity notes on its Payments page that it only accepts UZS, BRL, IRT, MXN, BTC, ETH, USDT and TRX, once we logged in we found a long list of cryptos. It means Indian players can take their pick from mainstream options, such as Bitcoin, or choose something more niche, like Polygon.
| Cryptocurrency | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Bitcoin | 0.82 mBTC | 1,000,000 mBTC | Instant | Instant |
| Tether | 5 USDT | 1,000,000 USDT | Instant | Instant |
| Dai | 1 DAI | 1,000,000 DAI | Instant | Instant |
| Dash | 0.01 DASH | 1,000 DASH | Instant | Instant |
| Dogecoin | 6 DOGE | 166,667 DOGE | Instant | Instant |
| Ethereum | 0.7 mETH | 1,000,000 mETH | Instant | Instant |
| Huobi Token | 0.0001 HT | 1,000,000 HT | Instant | Instant |
| Litecoin | 0.01 LTC | 1,000 LTC | Instant | Instant |
| Polygon | 2 MATIC | 1,000,000 MATIC | Instant | Instant |
| Raydium | 0.0001 RAY | 1,000,000 RAY | Instant | Instant |
| TRON | 15 TRX | 1,000,000 TRX | Instant | Instant |
| TrueUSD | 5 TUSD | 1,000,000 TUSD | Instant | Instant |
| USD Coin | 5 USDC | 1,000,000 USDC | Instant | Instant |
| Huge choice, flexible limits |
|---|
| This city was built for crypto users. We’re happy to see so many currencies, reasonable limits and fast transaction times. |
Games Available at WinCity
Indian players can browse the extensive library by using the many different categories. They include new casino slots, live dealer games, progressive jackpots, crash games, bonus buy slots and more. Indian players can play free casino games in demo mode, and they can also add a game to their favourites to make it easy to return to the titles they love.
Exclusive and branded games
While there aren’t any titles that the casino marks as exclusive, you can see some famous faces and concepts in branded games. Hot options in this category include Jumanji, Guns N’ Roses and Jimi Hendrix Online Slot.
WinCity slots we recommend
Most of the games at the casino are online slots, so there’s a lot to explore. We recommend heading for the hottest titles, including 10,001 Nights Megaways and the jackpot slot The Glam Life.
For a mining theme, check out Dwarfs Fortune Hold The Jackpot. If you prefer the Book theme, there’s a whole section dedicated to those slots, including Book of Tut Respin.
Live dealer tables you can play at WinCity
Don’t miss the live casino dealer section. Indian players will love Hindi Roulette, Hindi Speed Baccarat, Teen Patti and Andar Bahar. You can also try Bombay Blackjack and 2 Hand Casino Hold’Em.
Games Shows at WinCity
Turn the fun and the interaction up a notch with live game shows at WinCity. You’ll find some great options here, including Mega Ball, Crazy Time, Monopoly Live and Gonzo’s Treasure Map.
Crash games
For arcade games, visit the crash section, where you’ll find hits like Cricket Crash and Aviator. Look out for Crash X and Crash Duel X for different twists on the popular concept.
Game providers featured at WinCity
WinCity has invited the best casino game providers to enter its virtual city. These top brands supply leading slots, live casino titles, table games, and instant win titles:
- NetEnt
- Blueprint Gaming
- Wazdan
- Pragmatic Play
- Habanero
- Caleta Gaming
- Spribe
- Evolution
- Bombay Live
| Fun content at every turn |
|---|
| No matter where we went in this city of games, we found entertaining titles from the top casino software providers. We were particularly impressed with the crash and jackpot sections. |
Withdraw Your Winnings from WinCity
Indian players can initiate the withdrawal process from their casino wallets. Follow our handy guide for a smooth process.
How to withdraw cryptocurrencies from WinCity
Follow these steps to withdraw your winnings in crypto.
- Head to your wallet
- Select the withdraw tab
- Pick your crypto and choose the network you use
- Enter the amount to withdraw and your wallet address
- Review the details and hit the withdraw button
Other important information
Most crypto withdrawals are received instantly, although it can sometimes take the casino a few hours to approve your request.
The minimum withdrawal amounts usually match the minimum deposit limit for that crypto. Tether, USD Coin and TrueUSD are the exceptions, as the limits are 2 USDT/USDC/TUSD.
| Fast crypto withdrawals |
|---|
| We like that the withdrawal limits match the deposit amount or are lower and that you get your funds quickly. |
WinCity’s Customer Support
You can start a conversation with a customer support agent using the contact form or the messaging service. However, if you use the messaging service, note that you may not get a prompt response; you can see your reply in the chat and via email, which should arrive within 24 hours.
We tried it twice: the first time we never got a live response, but the second time we had someone answer us within seconds.
| Contact | Average Answer Time | |
|---|---|---|
| Not available – contact form only | 24 hours | |
| phone | Not available | N/A |
| live chat | On-site message service | Anything up to 24 hours |
| Not available | N/A | |
| Not available | N/A |
The casino is available in Hindi and English. There’s an FAQ page that covers some helpful topics, although the answers are brief.
| Customer Support needs a lot of work |
|---|
| Customer support feels neglected, with no email address to be found and no guarantee of a prompt live chat response. |
The Overall Play Experience at WinCity
During our WinCity review, we were impressed with how neat and tidy the site is. We would like to see some more personality, but the functional aspects work well. The menu is accessible at all times but is discreet.
Browsing is a breeze, thanks to the search function, categories and option to add titles to your favourites.
WinCity mobile experience
Indian players won’t find dedicated mobile apps, but you can visit the mobile casino through your device browser. The playing experience mirrors the desktop site.
| Superb city planning |
|---|
| We like that the site is well-thought-out and overall very user-friendly. |
WinCity’s Approach to Responsible Gambling
The casino’s dedicated responsible gambling page provides advice on how to protect yourself and actions to take if you have a gambling problem. That includes listing support organisations and options for cooling off and self-excluding.
| Reasonable commitment to player protection |
|---|
| We’re happy to see useful information, but we’d like more tools and actual links to support organisations. |
The Building Blocks of an Excellent Casino
WinCity casino does have a lot of potential, with the overall experience being pretty decent. Their portfolio of games is very good, offering a wide selection of slots online, live casino titles, crash games, and more.
As a fully crypto-centric operator, Indian casino players can only use cryptocurrencies for the time being. The selection of bonuses is good, but we’d like more variety. The main issue we faced was with customer support, which lacks a 24/7 email and live chat service that other operators have.
Other Casinos To Try If You Like WinCity
There are many other great casino reviews to go through if you’re playing from India, so check out these other great operators: