Captainsbet Casino

Captainsbet offers a full package of games, bonuses and support to Indian players. Although one of the newer online casinos in the country, it promises a world of fun and hours of entertainment. Let’s find out if it lives up to this promise.

Captainsbet Casino

Captainsbet Casino
75
75
Rating
Popularity
Terms
Usability
Customer Service
Live Casino Live Casino
Blackjack Blackjack
Roulette Roulette
VIP Program VIP Program
₨18 000 Bonus Wagering 40x
50 Freespins Wagering 20x
18+ | Play Responsibly | | Begambleaware.org | New Players Only. 1st deposit: 100% match bonus up to 18000 INR + 50 free spins. Min deposit: 370 rupees. Bonus wagering: 40x. Free Spins wagering: 20x. | Rules and conditions applies
75
Rating
Popularity

Captainsbet Casino is a relatively new casino. Onsite, the About page is empty so we found it tricky learning about the casino's history.

70/100 Reviewed by Indiacasinos.com

The bonus wagering sits in the middle for the market, but we can't really complain at 40x for the welcome bonus and 20x for free spins.

81/100 Reviewed by Indiacasinos.com

The site is colourful and easy to navigate through. As it is still new, a few important pages are missing, like Responsible Gambling.

75/100 Reviewed by Indiacasinos.com

Support is available 24/7, however, there is no phone support to reach out to. Players can chat to the team via live chat or email.

85/100 Reviewed by Indiacasinos.com

Summary

Captainsbet Casino is now available for Indian players to sign up for! While the site is still a bit new, it already has thousands of games to offer, on top of multiple bonuses and promotions. There is also the option to self exclude if needed, but that's really about it for a Responsible Gambling page. We would like to see more added to that section specifically.
Thousands of games to enjoy
Safe and secure platform
24/7 customer support
Lacks detail on Responsible Gambling

Details

Name
Captainsbet Casino
Website
https://captainsbet.com/
Launched
15/12/2021
Licenses
Curacao e-gaming License
VIP program
Yes

Game offerings

Game types

Blackjack Blackjack
Baccarat Baccarat
Roulette Roulette
Live Casino Live Casino
Craps Craps
Slots Slots
Poker Poker
Game Shows Game Shows

Payment

Payment options

Bitcoin Bitcoin
MasterCard MasterCard
Tether Tether
VISA VISA
WebMoney WebMoney

Captainsbet Casino Review

Captainsbet Licensing, Safety and Trustworthiness

Curacao eGaming is the licensing authority for Captainsbet and ensures that it complies with regulations. Licences from Curacao are widely accepted throughout the industry, making Captainsbet a safe betting option.

Captainsbet keeps your data confidential and stores it in a database with a high level of protection. It also utilizes 128-bit SSL encryption technology, making it virtually unhackable.  

The footer menu provides easy access to the site’s security information. This includes its Privacy Policy outlining what data it collects and how it’s used.

It also mentions using random number generators to ensure fair game results.

Captainsbet provides basic security information

Captainsbet touches on most of the security aspects but doesn’t go into great detail about any of them.

This basic level of detail may well be sufficient for most players, but those who take security seriously will likely want more information.

Despite the lack of detail, we take heart from the fact that Captainsbet has a valid operating licence from a regulating authority.

Without this, Captainsbet would get a firm thumbs down from us.

How We Tested Captainsbet

There are several factors in a casino’s success, and to provide you with a full review, we must look at each of these and what they contribute.

1. Bonus and offers analysis

A welcome offer is on the cards for new players, followed by a range of reload bonuses and free spins. Captainsbets also offers unique bonuses to mobile users.

welcome bonus for captainsbet

2. How easy it is to open an account

You can register with your email or phone number, through Google or your social media platforms. It’s a straightforward process that gets you up and running quickly.

3. Things you need to know about their deposit methods 

There are several suitable banking methods for Indian players. All deposit information is only available once you register with Captainsbet.

4. What their game selection looks like

Captainsbet provides a huge range of options from slots to table games and live casino games. The library features titles from some of the best providers in the business.

5. The Play experience

The platform is well-designed and provides easy navigation from one feature to another. Games are quickly accessible through the categories, search function or clicking through from the home screen.

6. How withdrawing works

Captainsbet processes requests within 24 hours. Where possible, try to use the same method for deposits and withdrawals. 

7. What do you do if you run into issues

Captainsbet customer support is available 24/7. You can contact them for assistance through live chat or email.

Welcome Offers and Promos: Grab a Bonus at Captainsbet

There’s an exciting bonus waiting for you after you sign up!

When you make your first deposit of at least €5, Captainsbet matches this by 100% up to a maximum of 18000 INR and gives you 50 free spins for a selected slot.

To get the full value of the bonus, ensure that you meet the wagering requirement of 40x the bonus amount. Additionally, you must wager any winnings from free spins 20x before being eligible for withdrawal.

Live Casino Bonus

If you prefer live games, you can claim a live casino welcome bonus on your first deposit of at least €10 after registering!

This bonus matches your deposit by 100% up to 18000 rupees, with a 20x wagering requirement.

The bonus terms are described under the details of each offer. This is where you’ll find a bonus code if one is needed.

Promotions and tournaments

Captainsbet continues to look after you once you’ve redeemed your welcome bonus. Reload bonuses and free spins give your bankroll a real boost, but the devil is in the details.

captainsbet free spins

Some are valid for mobile play, while others are only for desktop.

We didn’t pick up on any tournaments, but that’s not to say that these don’t feature at Captainsbet. Check back regularly as it may implement these at any stage.

VIP program

On registration, all players join the VIP program. Accumulate Captain’s points as you bet, progress through the loyalty levels and receive free spins for an allocated slot every time you reach a new level. 

Captainsbet credits all winnings as bonus funds with a 20x wagering requirement. The Diamond level is the program’s pinnacle, with a reward of 150 free spins

Small rewards keep play interesting

Captainsbet doesn’t offer massive bonuses. Instead, it rewards players with smaller, more realistic rewards with manageable wagering requirements.

Free spins are common at Captainsbet, and you can play some slots you may not have come across before. The lack of tournaments doesn’t detract from the bonus offer at all.

Register a New Account With Captainsbet

Captainsbet makes it easy for you to join by giving you a choice of several sign-up options. You can do so using your email address or phone number, or register through Google or your social media accounts.

Fill in the relevant fields on the joining form, accept the terms and conditions and confirm your account. You can also opt-in to receive notifications and updates from the Captainsbet team.

registration with captainsbet india

An inclusive registration process

The different joining methods make Captainsbet available to all players. Once you select your options, the signing-up process follows a standard pattern with no speed bumps along the way.

You can also select INR as your currency during sign-up.

Captainsbet Payment Methods

Indian players can choose from the following payment methods.

Payment MethodTypeAverage Deposit TimeAverage Withdrawal Time
VisaDebit/credit cardInstant1 – 5 days
MastercardDebit/credit cardInstant1 – 5 days
QiwiE-walletInstant24 hours
PiastrixE-WalletInstant24 hours
Perfect MoneyPayment systemInstant24 hours
WebMoneyPayment systemInstant24 hours
AdvCashPayment platformInstant24 hours
TetherCryptocurrencyInstant24 hours
BitcoinCryptocurrencyInstant24 hours

Quick and easy payment options

There’s a range of banking methods to suit most bettors, but it lacks a prepaid card option. The list of methods is displayed under your profile when you log in and access the Banking section. 

We were happy to find Bitcoin and Tether among the options. More and more online casinos are supporting cryptocurrencies, and they are becoming increasingly popular for online payments.

Games You Can Play at Captainsbet

There’s a whole lot of fun waiting for you in the games lobby, with thousands of titles to choose from.

Exclusive games and branded tables

We scoured the lobby on the hunt for exclusive games but came up empty-handed. However, we did find some branded games like Love Island and Survivor in the library.

Slots selection

The vast slots selection has plenty of special features, jackpot games and entertaining themes. Spin the reels on a classic slot like Fruit Shop, or try a Megaways game like Divine Fortune. 

Table games

Roulette, baccarat, and poker are some options in the table games category. The choice is limited but will appeal to you if you like traditional casino games.

games at captainsbet india casino

Live casino

The live casino lists Indian favourites Andar Bahar and Teen Patti among its offerings, as well as traditional live dealer games. There are many game variations to choose from.

Game shows

Enjoy some game show action and participate in one of the many available in the live casino. Games like Deal or No Deal, Monopoly Live, and Cash or Crash, provide tons of excitement.

Game providers

A crop of the industry’s best providers contributes to the games at Captainsbet.

Slots providers

The slots lobby features games from Tomhorn, Microgaming, NetEnt, and Big Time Gaming, among other illustrious providers, although Pragmatic Play and Red Tiger are notably absent from the list.

Live casino providers

Evolution and Ezugi are the main contributors to the live casino. They are two of the best in the business, and their professional table hosts bring real-life games to your screen.

Lottery providers

Lottoinstantwin provides the lottery games at Captainsbet and provides a quick dose of anticipation and excitement.

A wonderful game selection from top brands

With over 3,000 games to choose from, there is something for even the most discerning player. The table games category is small, but the live casino makes up for it with a wide range of tables.

Time to Collect Your Winnings? Here’s How to Withdraw Your Money from Captainsbet

Captainsbet tries to make withdrawing your funds quick and easy. It processes your withdrawal request within 24 hours, but how quickly you receive your funds depends on your banking method.

E-wallets and cryptos are the quickest methods, while card payments and bank transfers take longer.

Step by step guide on how to withdraw from Captainsbet

Follow the following steps to log your withdrawal request.

  1. Log into your Captainsbet account.
  2. Select Withdrawal from the menu options.
  3. Choose your banking method.
  4. Enter the amount and follow any further prompts.

Other important information to know when withdrawing

You must verify your account before Captainsbet finalizes a payout. This involves submitting a copy of an identification document, proof of residence and proof that the bank account you use is in your name.

The minimum withdrawal amount is €10 (~₹850), but this may vary according to your payment method. You can withdraw a maximum of €20,000 (~₹1,710,730) per month.

Nothing unusual about the withdrawal process

Captainsbet’s withdrawal procedure is pretty standard. The 24-hour processing time means that you can generally enjoy fast payouts provided you’ve completed the verification process.

The minimum withdrawal amount is average, but high rollers may find the monthly limit restricting. 

Customer Support

Captainsbet provides several means to contact customer support.

Contact:Average Answer Time
Email[email protected]   24 – 72 hours
Live Chat24/72 – 3 min
Contact FormOn the website24 hours

Captainsbet has a small FAQ section, which is your first stop should you have any queries. It covers some common questions but isn’t as comprehensive as we’ve seen at other online casinos.

If you don’t find the information you need under FAQs, you can contact customer support through live chat, email, or by submitting a contact form.

Live chat is the quickest option, and you should have your answer within minutes. 

The Captainsbet website supports English, Russian, Portuguese, French and Spanish. You can change the language by clicking on the flag in the top right-hand corner.

Captainsbet offers sufficient customer support 

We were satisfied with the contact methods available for customer support. Even though there’s no telephone number, you still have sufficient ways to get assistance.

The live chat consultant was quick and efficient, and we had a satisfactory answer to our query. Knowing that support is available 24 hours a day is certain to put your mind at ease.

Responsible Gambling

There’s no Responsible Gambling section at Captainsbet, but it includes a menu item that handles self-exclusion. This briefly explains why and how to set personal limits on your account and who to contact for a 6-month exclusion.

Not enough emphasis on Responsible Gambling 

The lack of detail on Responsible Gambling gives the impression that Captainsbet doesn’t prioritize this.

There’s no information about signs to look out for or guidelines to maintain a reasonable level of gambling, nor is any contact information given for helpful organizations.

Conclusion

The focus at Captainsbet is firmly on the games. It backs this up with a range of bonuses with realistic wagering conditions that will keep your gameplay ticking over. The loyalty program provides added incentives with regular free spin rewards.

The Responsible Gambling policy lacks detail, but we were pleased to find customer support available 24/7. Overall, Captainsbet provides a well-rounded casino experience on a secure platform and gets three stars from us.

Frequently asked questions

You automatically join the program on registration and start accumulating points from your first bet.
You receive a 100% match on your first deposit, up to 18000 INR, and 50 free spins.
There’s no mobile app, but the platform works well on your mobile browser.